FAQs


CRRSAA grants are being overseen by a team that includes representatives from across the University. The point of contact for students with questions (undergraduate and graduate) is the Office of the Dean of Undergraduate Studies. Emails sent to ugdean@uncg.edu will in nearly all cases be answered within twenty-four hours.

Coronavirus Response and Relief Supplemental Appropriations Act, 2021was passed by Congress and signed into law to provide economic relief from COVID-19 on December 27, 2020. One section of the CRRSAA established the Higher Education Emergency Relief Fund II (HEERF II), which provides money to schools for emergency grants distributed to qualifying students for expenses related to the disruption of campus operations due to the pandemic. UNCG has signed and returned the certification and agreement form as required by the U.S. Department of Education in order to award funds.

The university received approximately $30 million in total funds, of which $9.3 million will be used specifically for the awarding of emergency financial aid grants to students.

Basic minimum eligibility is limited to students enrolled in degree or certificate programs on or after December 27, 2020, who are enrolled in Spring 2021 courses and show exceptional need. Students enrolled in fully-online programs are eligible for CRRSAA grants.

The following student groups are NOT eligible within the UNCG CRRSAA Emergency Grant plan, per U.S. Department of Education guidelines: International students. Students who are not eligible for other forms of federal support, including those who are undocumented or who hold DACA status.

Students will be notified as early as late February 2021 via a message to their UNCG email account. Recipients will see the amount of their grant posted to their student account before it is disbursed. Students are encouraged to sign up for direct deposit on the UNCG Student Account Center to receive their funds more quickly.

Students who don’t meet the eligibility during the initial round of funding will be reviewed as their conditions may change. For example, additional grants will be distributed throughout the summer and possibly into fall as students register for classes or meet other eligibility criteria.

Students submitting applications for grant funds (who do not qualify for automatic award criteria) should apply as soon as possible. The application is available here. Applications will be reviewed on a weekly basis beginning in late February and will be awarded until allotted funds are depleted.

We anticipate most of the awards we issue to range from $500-$1,200 depending on individual student circumstances. The maximum amount students can receive from all forms of CRRSAA funding distributed by UNCG is $3,000.

Grants will be posted directly into the student account and funds will either be disbursed through direct deposit or through a mailed check. All students are encouraged to set up direct deposit, but if you do not, to ensure you receive your check in a timely manner, make sure your address is up-to-date in UNCGenie.

No. Federal CRRSAA and CARES Act grants are not considered student financial aid funds and will not be included on award notifications, automatically applied to bills, or subtracted from current or future total financial aid eligibility.

No. CRRSAA and CARES Act grants are non-taxable. More information is available on the IRS website.

As long as students meet all CRRSAA eligibility requirements, outstanding balances will not disqualify them from receiving CRRSAA grants. Unlike regular financial aid, CRRSAA funds will not be automatically applied to their account balance at UNCG. These grants will be refunded to them even if they have a current balance due.

We know students with outstanding balances may be facing very immediate needs with a range of payments and financial challenges. We hope they will use the money to ease their financial burden and continue their education. This may include paying their outstanding balance at UNCG, which will clear financial holds that may otherwise prevent future enrollment.

Yes. Receiving an automatic CRRSAA award does not disqualify students from being eligible to apply for more CRRSAA funding, or for a SAFE grant. Please note, however, that the maximum total amount any individual student can be awarded via CRRSAA funding is $3,000.

Yes, having received a CARES Act Grant does not disqualify you from receiving a CRRSAA Grant.

CRRSAA funds are limited; therefore, students who meet basic eligibility criteria for federal financial aid and who have the greatest financial need will receive the first distribution of these funds. The University will use FAFSA data to help prioritize students with exceptional need. If you receive financial aid but did not receive a CRRSAA grant, you may request that the University review your current situation by applying for emergency aid funding (see Awards section above).

The SAFE initiative (Student Assistance Fund for Emergencies) is funded through the generosity of UNCG donors and administered through the UNCG Division of Student Affairs. Since Spring 2020, we have already used this fund to distribute more than $107,000 in immediate relief for students facing unexpected financial adversity. Students can apply for funds here. Questions related to requests for SAFE Funds can be directed to the Dean of Students Office via phone (336.334.5514) or email (deanofstudents@uncg.edu).